Terms and Conditions

All bookings submitted to EAC are only accepted on receipt of written confirmation from EAC or its authorised representative. EAC shall be entitled to invoice for course fees at any time after the acceptance of the booking. A 25% deposit is due at the time of booking. Payment in full must be received a minimum of 28 days before the course start date, or immediately in the event of late bookings. All payments must be in UK Sterling. All credit card payments incur a 2.5% surcharge on the total amount to be paid by credit card, payable at the time of booking by credit card. If payment is not made by the due date EAC shall be entitled to charge the client interest at the rate of 5% per annum above the base rate of HSBC plc until payment is made in full.

All cancellations must be made in writing and will be confirmed in writing by EAC. Cancellations are subject to the following charges:

Where applicable, EAC will provide all necessary documentation to enable students to secure study visas for their programme. However, EAC can only provide such visa service on receipt of payment in full. Should a student be unsuccessful in their visa application, all fees apart from the registration fee will be refunded.

EAC recommends students arrange full insurance cover against possible cancellation charges. EAC insurance is available. In the event of a course being curtailed and no refund being given, the student may return to the school to use any tuition paid for but not used within one year of curtailing the course. Any alterations to bookings must be confirmed in writing. EAC reserves the right to charge a further administration charge of £30.

Arrangements and courses outlined in EAC publicity materials are given in good faith. However, courses, activities and timetables may be subject to change for reasons of safety, or in the event of unsuitable weather conditions or other factors which may arise beyond our control. EAC reserves the right to change the particularities of courses, including changes to courses, facilities or dates of programmes where circumstances beyond our control necessitate such changes or where the level of bookings received does not reach the minimum number required to operate a course validly. In this event EAC shall either provide comparable services or refund such part of that service which relates to the change. In either case, EAC's liability shall cease and clients shall have no other or further claim against EAC.

All students participating in Watersports must be able to swim 50 yards. Participating in Sub Aqua is dependent on individual local operator regulations. It is automatically assumed that pictures taken of students participating in activities or lessons can be used in future brochures and advertising material.

EAC reserves the right, by giving notice to clients at any time before the Start Date, to increase the price of the services being provided to reflect any increase in costs to EAC, which is due to factors beyond EAC's control, such as, without limitations, significant increases in accommodation costs, transport costs, labour costs etc.

EAC does not accept liability for personal injury or the death of any student unless caused by the proven negligence of EAC or its servants. EAC does not accept any liability for the loss or damage of any property belonging to students. EAC accepts no responsibility for losses or additional expenses in the event of cancellation or change due to delays in travel services, strikes, disasters, war or the threat of war, acts of terrorism, quarantine, weather, sickness or any event outside the control of the company.

Any complaints against any aspect of the services provided by EAC should be addressed in the first instance to the local representative on site. In the event that the matter is not resolved, the client or his agent should make an immediate complaint in writing to EAC's head office. Such complaints will be investigated by the company and may be subject to an appropriate refund provided that the complaint is deemed to be valid, the complaint received within one month of the termination of the course, and that all fees and costs associated with the booking had been settled in full as laid out in the details above.

Company brochures, website and other publicity materials are the responsibility of EAC and the details are published in good faith as of August 2006. It is not issued on behalf of the schools or colleges therein.

Bookings shall be governed by Scottish Law and the Scottish Courts shall have exclusive jurisdiction to settle any dispute arising out of any booking or related matter.